These Terms of Service (the "Terms") govern access to and use of Nocturnum, including its website, quizzes, Witch Power Reading and Past Life Reading experiences, member platform, personalized readings, reports, interpretations, insights, digital tools, downloadable materials, subscriptions, and related digital services (collectively, the "Service").
The Service is operated by PMC Baltic FZ-LLC, Legal entity code 104086952900001, with registered address at Compass Building, SFFO0507, Al Shohada Road, AL Hamra Industrial Zone-FZ, Ras Al Khaimah, 10055, UAE ("Operator", "we", "us", or "our").
By creating an account, accessing or using the Service, completing a purchase, or taking another legally valid acceptance action, you agree to these Terms. If you do not agree, you must not use the Service.
1. Scope and Relationship to Other Policies
These Terms provide the general contractual framework governing use of the Service.
To the extent the same matter is addressed in more than one applicable document, the following order applies:
- mandatory law that cannot legally be waived;
- transaction-specific terms clearly displayed and accepted at checkout or otherwise agreed for a particular purchase;
- offer-specific promotional conditions, where applicable;
- Subscription Terms for recurring billing, renewal, cancellation mechanics, and subscription-specific commercial rules;
- Money-Back Policy for contractual Money-Back Guarantee eligibility and refund review;
- these Terms for general contractual matters; and
- Privacy Policy for personal-data processing.
Cookie-related information is addressed in the Cookie Policy.
2. Operator, Seller and Transaction Participants
PMC Baltic FZ-LLC operates the Service and is the default contracting entity for direct website purchases unless a transaction-specific checkout, purchase confirmation, receipt, invoice, or other transaction record identifies another authorized Seller or Merchant of Record.
A payment processor, gateway, acquiring partner, payment administrator, or other payment-service provider may process payments, recurring billing, authentication, fraud screening, refunds, reversals, chargebacks, or related payment support without automatically becoming the contractual Seller.
Affiliates and service providers may perform technical, analytics, support, finance, compliance, risk-management, distribution, or administrative functions without automatically becoming the contracting party for every user.
Personal-data controller roles and data processing are governed by the Privacy Policy.
3. Acceptance and Electronic Contracting
You may accept these Terms by creating an account, accessing or using the Service, completing a purchase, selecting a purchase or acceptance control, or taking another legally valid acceptance action.
Electronic signatures, clickwrap acceptance, electronic records, and electronic transaction confirmations may be used to form and evidence the agreement to the extent permitted by applicable law.
Subject to the Privacy Policy and applicable law, we may retain acceptance records, checkout records, purchase confirmations, and related transaction records for evidentiary, compliance, security, refund, fraud-prevention, and dispute purposes.
4. Eligibility and Legal Capacity
You may use the Service only if you have the legal capacity required to enter into these Terms under applicable law and, where applicable, satisfy any minimum age or authorization requirement that applies to you.
If you make a purchase, you represent that you are authorized to use the payment method submitted for the transaction.
You may not use the Service where doing so is prohibited by applicable law.
5. Accounts and Security
Where the Service uses an account, member area, one-time-password login, or other access system, you must provide accurate and reasonably current information and maintain the confidentiality of your access credentials.
You are responsible for activity reasonably attributable to your account, subject to mandatory law.
You should notify us promptly at hello@nocturnum.app if you suspect unauthorized access to or use of your account.
We may request reasonable identity, account, or payment verification where needed for security, refunds, fraud prevention, or legal compliance.
We may apply reasonable protective restrictions where account compromise, fraud, or abuse is reasonably suspected, subject to applicable law.
6. Description of the Service
Nocturnum provides astrology, symbolic, spiritual, reflective, and self-exploration content. Depending on the experience selected, the Service may include quizzes, personalized readings, past-life interpretations, Witch Power readings, reports, compatibility or archetype content, recommendations, educational materials, digital tools, downloadable resources, member-area content, and related features.
Some parts of the Service may be accessible without creating a separate account, while other parts may require quiz completion, member access, login credentials, purchase confirmation, or email-based delivery.
The Service is licensed for use and does not transfer ownership of software, quiz logic, readings, reports, interpretations, content libraries, designs, branding, trademarks, or other intellectual property.
7. Service Changes and Availability
We may add, remove, modify, replace, limit, suspend, or discontinue features, content, layouts, methods, tools, or integrations from time to time, subject to mandatory consumer rights and transaction-specific commitments.
The Service may experience maintenance, downtime, security restrictions, technical interruptions, or reduced availability.
Future features, roadmap items, experimental features, and beta functionality are not guaranteed unless expressly made part of a binding transaction.
8. Licence to Use the Service
Subject to these Terms and any applicable paid entitlements, we grant you a limited, personal, non-exclusive, non-transferable, non-sublicensable, and revocable licence to access and use the Service for its intended personal, non-commercial purpose during the applicable access period.
No ownership right in the Service or its proprietary content is transferred to you.
We may use reasonable technical measures to enforce access limits, prevent unauthorized use, and protect intellectual property.
9. Acceptable Use
You must not use the Service in a way that is unlawful, fraudulent, deceptive, abusive, harmful, or inconsistent with these Terms. Without limitation, you must not:
- copy, reproduce, distribute, publish, resell, rent, sublicense, or commercially exploit the Service or its proprietary content except as expressly permitted;
- reverse engineer, decompile, modify, adapt, scrape, systematically extract, or attempt to derive source code or underlying technology except where such restrictions are prohibited by law;
- use robots, crawlers, bots, automated extraction tools, or similar methods except where expressly permitted;
- interfere with security, authentication, access controls, payment systems, servers, or networks connected to the Service;
- upload or introduce malware, malicious code, or other harmful material;
- impersonate another person, obtain unauthorized access to another account, or misuse a payment method;
- share, transfer, resell, or commercially exploit subscription access, member credentials, readings, reports, or account access; or
- circumvent promotional, account, subscription, or refund restrictions through linked accounts, payment methods, identities, or other deceptive means.
10. User Content and Submitted Materials
Where you submit quiz answers, email information, palm images in an applicable Witch Power Reading flow, feedback, support communications, screenshots, or other materials through the Service ("User Content"), you retain ownership of that User Content to the extent you own it.
You grant us only the rights reasonably necessary to host, process, transform, transmit, and display User Content to provide, secure, support, personalize, and administer the Service and for other purposes actually described in the Privacy Policy.
You represent that you have the rights and permissions necessary to submit the User Content and that your submission does not violate applicable law or third-party rights.
11. Intellectual Property
The Service, including its software, interfaces, quiz logic, designs, text, graphics, astrology and spiritual materials, readings, reports, interpretations, content libraries, algorithms, templates, trademarks, logos, branding, and other proprietary materials, is owned by or licensed to us and protected by applicable intellectual-property laws.
Except for rights expressly granted under these Terms, all rights are reserved.
Nothing in these Terms gives us ownership of third-party or public-domain materials merely because they may appear in or be referenced by the Service.
If you believe material made available through the Service infringes your intellectual-property rights, you may contact hello@nocturnum.app with sufficient information for us to review the claim.
12. Feedback
If you voluntarily provide feedback, ideas, suggestions, or product-improvement proposals about the Service, we may use that feedback without an obligation to compensate you, provided that this does not transfer ownership of unrelated User Content or other materials submitted for another purpose.
13. Payments and Subscriptions
Paid access, subscription-specific commercial terms, recurring billing, renewal, cancellation, failed-payment handling, and related subscription mechanics are governed by the transaction-specific checkout terms, purchase confirmation, and Subscription Terms.
Contractual Money-Back Guarantee eligibility, refund review, and related refund rules are governed by the Money-Back Policy and applicable law.
These Terms do not independently create a refund, cancellation, pricing, or billing entitlement that conflicts with the applicable checkout terms, Subscription Terms, or Money-Back Policy.
14. Third-Party Services
The Service may depend on or integrate with third-party hosting, database, payment, analytics, advertising, email, authentication, security, and other technology or service providers.
Third parties may operate under their own terms and privacy notices where they independently control the relevant service.
We do not guarantee the continuous availability, accuracy, or security of third-party services outside our reasonable control.
15. Personalization and Generated Content
The Service may provide personalized readings, interpretations, archetypes, symbolic themes, recommendations, compatibility content, or other outputs based in whole or in part on information supplied by you and your interactions with the Service.
Personalization does not mean that every element is unique or individually created by a human professional, and users with similar inputs may receive similar or overlapping content.
The usefulness or personal relevance of personalized content may depend on the accuracy and completeness of the information you provide.
16. Astrology, Spirituality and Self-Reflection Disclaimer
Nocturnum provides astrology, symbolic, spiritual, reflective, educational, entertainment, and self-exploration content.
Astrology readings, past-life interpretations, predictions, compatibility assessments, archetypes, spiritual interpretations, and similar materials are subjective and interpretive. We do not claim that they are scientifically proven or capable of predicting future events with certainty.
Personalized language may be generated from user-provided data, templates, algorithms, or automated processing. It should be understood as reflective or interpretive content rather than an objectively verified statement of fact.
The Service does not constitute medical, psychiatric, psychological, therapeutic, legal, financial, investment, relationship, career, or other regulated professional advice.
You should not make important medical, legal, financial, safety, employment, relationship, or other significant life decisions solely on the basis of a reading, prediction, compatibility result, spiritual interpretation, or other Nocturnum content.
No specific personal, relationship, financial, career, health, future-event, spiritual, or other result is guaranteed.
17. Suspension and Termination
We may suspend, restrict, or terminate access where reasonably necessary because of material breach, fraud, payment abuse, security risk, unlawful conduct, infringement, misuse, account compromise, or legal or operational necessity, subject to applicable law.
We may apply emergency protective suspension where reasonably necessary to protect users, payment systems, the Service, or third parties.
When access ends, the licence granted under these Terms ends to the extent applicable, except for rights or provisions that by their nature survive termination.
Suspension or termination resulting from a user's material breach does not by itself create a refund entitlement. Refund questions remain governed by the Money-Back Policy, Subscription Terms, transaction-specific terms, and mandatory law.
18. Disclaimer of Warranties
To the maximum extent permitted by applicable law, the Service is provided on an "as is" and "as available" basis.
To the extent permitted by law, we disclaim implied warranties that may lawfully be disclaimed and do not warrant that the Service will be uninterrupted, error-free, permanently available, or suitable for every user.
We do not warrant that every reading, interpretation, report, prediction, recommendation, compatibility result, archetype, or other output will be accurate, complete, current, personally meaningful, or suitable for your circumstances.
Nothing in these Terms excludes or limits statutory guarantees, express promises incorporated into the applicable transaction, or consumer remedies that cannot lawfully be waived.
19. Limitation of Liability
To the maximum extent permitted by applicable law, we will not be liable for indirect, incidental, special, consequential, exemplary, or similar damages, or for loss of profits, revenue, business, goodwill, data, or opportunity, arising from or relating to the Service to the extent such loss may lawfully be excluded.
Where legally permitted, our aggregate contractual liability arising out of or relating to the Service giving rise to the claim will not exceed the total amounts actually paid by you for that Service during the twelve (12) months immediately preceding the event giving rise to the claim, or any greater minimum amount that applicable law does not permit us to reduce.
Nothing in these Terms excludes or limits liability that applicable law does not allow us to exclude or limit, including liability for fraud, intentional misconduct, personal injury, or mandatory consumer liabilities to the extent applicable.
20. Indemnification
To the extent permitted by applicable law, you agree to indemnify or reimburse PMC Baltic FZ-LLC and its applicable affiliates, directors, officers, employees, contractors, licensors, and agents against third-party claims, liabilities, losses, damages, costs, and reasonable expenses arising from your unlawful use of the Service, infringement of third-party rights through User Content you submit, fraud, or material breach of these Terms.
This section does not require you to indemnify us for our own negligence, statutory duties, or liabilities that cannot lawfully be shifted to a consumer.
21. Claims, Evidence and Enforcement
Subject to the Privacy Policy and applicable law, relevant account, acceptance, transaction, access, delivery, support, cancellation, communication, and payment records may be used to establish, exercise, or defend legal rights.
We may reasonably investigate suspected fraud, abuse, payment or chargeback misuse, infringement, account compromise, or violations of these Terms.
We may cooperate with payment networks, acquiring banks, payment providers, regulators, courts, law-enforcement bodies, or other competent authorities where legally required or reasonably necessary.
22. Governing Law and Consumer Rights
These Terms and use of the Service are governed by the laws of the United Arab Emirates, excluding conflict-of-laws principles, because the default contracting entity identified in these Terms is established in the United Arab Emirates.
This governing-law clause does not deprive a consumer of mandatory protections that apply under the law of the consumer's habitual residence where those protections cannot lawfully be waived.
Nothing in these Terms eliminates mandatory consumer forum rights that cannot lawfully be waived.
If a transaction is governed by a different authorized Seller or contracting entity and the applicable transaction-specific terms lawfully identify a different governing law, those transaction-specific terms control for that transaction to the extent permitted by applicable law.
23. Dispute Resolution
Before starting formal proceedings, you are encouraged to contact us at hello@nocturnum.app so that we can try to resolve the dispute directly.
To the maximum extent permitted by applicable law, disputes that are not resolved informally are subject to the competent courts of Ras Al Khaimah, United Arab Emirates, except to the extent mandatory consumer law provides a different forum right.
Nothing in this section prevents either party from seeking interim, injunctive, or protective relief from a court of competent jurisdiction where legally available and necessary.
24. Electronic Communications
Purchase confirmations, account notices, billing or subscription notices, security notices, policy notices, and other transactional or service communications may be delivered electronically by email, account messaging, website notice, or another reasonable electronic channel, subject to applicable law.
Consent to transactional or service communications under these Terms does not by itself constitute consent to marketing communications where separate consent or opt-out rights apply.
25. Changes to the Service and These Terms
We may update the Service and these Terms prospectively as features, entities, vendors, business operations, or applicable law change.
Where legally required, we will provide additional or advance notice of material changes.
A change to these Terms does not retroactively rewrite a completed transaction or remove rights that have already accrued under mandatory law.
Where affirmative consent is legally required for a material contractual change, that consent will be obtained rather than relying solely on continued use.
26. Standard Contract Clauses
Assignment. We may assign or transfer our rights and obligations under these Terms in connection with an affiliate reorganization, financing, merger, acquisition, sale, transfer of the Service, or similar business transaction, subject to applicable law. You may not assign or transfer your rights or obligations except where permitted by law or with our prior written consent.
Force Majeure. We are not responsible for delay or failure caused by events outside our reasonable control, except to the extent mandatory law provides otherwise.
Severability. If a provision is invalid or unenforceable, it will be limited or severed to the extent legally required and the remaining provisions will continue in effect where permitted.
No Waiver. Failure to enforce a provision on one occasion does not waive the right to enforce it later.
Entire Agreement. These Terms, the incorporated policies, and applicable transaction-specific checkout terms and purchase records constitute the contractual framework governing the Service and the relevant transaction.
No Third-Party Beneficiaries. Except where applicable law or another binding agreement provides otherwise, these Terms do not create rights for a person who is not a party to them.
Headings. Headings are for convenience and do not control interpretation.
27. Language
The English version of these Terms is the original version. If a translated or localized version differs from the English version, the English version controls to the extent permitted by applicable law. Mandatory local-language requirements remain unaffected.
28. Contact Information
Email: hello@nocturnum.app
Operator / default contracting entity: PMC Baltic FZ-LLC
Legal entity code: 104086952900001
VAT: 104086952900003
Registered address: Compass Building, SFFO0507, Al Shohada Road, AL Hamra Industrial Zone-FZ, Ras Al Khaimah, 10055, UAE